Flowserve Corporation Coordinator in Kalamazoo, Michigan
Flowserve is the recognized world leader in supplying pumps, valves, seals, automation, and services to the power, oil, gas, chemical, and other industries. With more than 18,000 employees in more than 55 countries, we combine our global reach with a local presence.
This position provides a high level of support to our Sales and Quick Response Centers by providing prompt, courteous and competent inside sales service to AMSS customers. Responsible for managing complex customer orders through interaction and collaboration with engineering, manufacturing, purchasing, planning and distribution to meet customer required delivery date.
Manage customer accounts to maintain acceptable on time delivery to our internal and external customers.
All assigned and supported projects are to be completed on time or to a mutually agreed-upon schedule.
Drive a high level of accountability and performance culture throughout the organization.
Actively participate as a member of the Accountability Team.
Drive team participation and collaboration efforts through projects.
Back up Order Management teammates as needed.
Bachelor’s degree in Business or technical discipline and AMSS - product knowledge.
Proven customer centric focus with a minimum of 8 years of Customer Service experience.
CIP Green Belt certified.
Must have excellent communication skills and the ability to establish and maintain professional rapport with customers and co-workers.
Must be detail oriented, have good problem solving skills and be able to organize and prioritize responsibilities.
Proven ability to handle stressful situations and multi task successfully.
Must be service driven.
Proficient in Microsoft Office including Word, Excel, Access and Outlook.
- Advanced MS Excel skills creating pivot tables, databases, graphs/charts.
Primary Posting Location:
Kalamazoo, Michigan US
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United States of America
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